In the interest of hygiene and for personal protection, jewellery is only refundable or exchangeable if the jewellery is unused and in the original packaging. All returns must be authorised prior to returning them to our studio in Liverpool.
You have 30 days from the date you placed, your order to return your jewellery.
Postage is to be paid for by you, It is advisable to have your parcel tracked when returning.
If your parcel is not received by ourselves, it is your responsibility to chase it up with your chosen courier.
All exchanges are for the original order. You can not pick different jewellery.
33 Walton Hall Avenue, Walton, Liverpool, L4 6UD
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